March 13, 2023 | Devon Wilson | Credit Union Solutions

  Credit unions are a great resource for those looking to save money on banking services while also making a positive impact on the local community. As we move further into the decade, it’s important to stay up to date on the trends in credit unions that will shape the industry in 2023. In this […]

March 6, 2023 | Devon Wilson | Marketing

  Two-thirds of adults in the U.S. say that money is a significant source of stress in their lives, according to the American Psychological Association. And money-related stress is more prevalent in younger adults, which means it’s time to start talking about financial wellness benefits and strategies for your credit union. Financial wellness is a […]

February 13, 2023 | Devon Wilson | Credit Union Solutions

  If you are a credit union leader or a member of a credit union board, chances are you’ve been to at least one board meeting and know how important it is for the board to have effective meetings. But how can you ensure that your board meetings are successful? Effective board meetings are an […]

February 6, 2023 | Devon Wilson | Community Outreach for CUs

  As people become increasingly aware of the importance of financial literacy, credit unions have stepped up to the plate with community outreach efforts. Credit unions are unique because they are not-for-profit organizations. This allows them to focus on offering their members better services and products than traditional banks. It’s important to recognize that credit […]

January 16, 2023 | Devon Wilson | Marketing

  So much has changed since the earliest days of the pandemic, in our lives and in the credit union industry. The rise of digital transformation, branch sharing, and so much more have shaped how your members interact with your credit union, as well as how your credit union does and should do business. And […]

January 9, 2023 | Devon Wilson | Credit Union Solutions

  Happy 2023! Digital banking and open banking are big topics in the finance industry right now, and a lot of the innovations within them are spurred by the promise of better CX (customer experience). Optimizing member experience at your credit union will be a pillar upon which your brand’s success is built over the […]

December 12, 2022 | Devon Wilson | Online Account Opening

  For several years, bank and credit union members and prospects have been asking their branches and their search engines “how to open a bank account online.” And with that, member onboarding has been shifting to more digital touchpoints and fewer staff-guided processes. There are great aspects to these changes, and there are pitfalls. So, […]

December 5, 2022 | Devon Wilson | Marketing

  Credit union marketing mistakes are easy to make. You have a monthly newsletter, and you recently added social media and other marketing channels like email promotions or app communication to your marketing mix. But things aren’t progressing the way you want – what are you doing wrong? Let’s talk about some of the top […]

November 7, 2022 | Devon Wilson | Credit Union Solutions

  Credit unions are, in many ways, the antithesis of big bank operations. The goal of most credit unions is to integrate with the communities they operate in and help serve and educate their members in a bid to be more accessible than larger, corporate-feeling financial institutions. At the heart of that differentiation is the […]

November 1, 2022 | Devon Wilson | Credit Union Solutions

  Autumn is a season of change and preparation. The holidays are right around the corner, the summer vacations are all long since passed, and it’s time to start thinking about the new year. For your credit union members, autumn banking trends can be cyclical – they happen every year around this time – or […]