Skip-A-Pay
Give Members Financial Flexibility Without Extra Work
Unexpected expenses, emergencies, or tight budgets can make it difficult for members to meet their loan payments. Skip-a-Pay gives your members the flexibility to skip a loan payment when they need it most—without creating extra work for your staff.
With automated eligibility verification and seamless integration with your KeyStone core, Skip-a-Pay allows members to submit a request online, get an instant eligibility decision, and choose how to fund the processing fee. If approved, the loan extension is automatically applied to your core, adjusting the due date without manual processing.
By offering this service, your credit union not only supports its members during financial challenges but also reinforces its role as a trusted, member-focused institution.
Benefits of Skip-a-Pay
Benefits of Skip-a-Pay
- Enhance member satisfaction by offering flexible financial solutions.
- Reduce staff workload with automated eligibility verification and loan adjustments.
- Improve operational efficiency by eliminating manual Skip-a-Pay requests.
- Increase non-interest income with customizable Skip-a-Pay fees.
- Strengthen member loyalty by providing financial relief when it’s needed most.
Key Features
Automated Eligibility Verification
Instantly evaluates requests based on your credit union’s preset guidelines.
Seamless Core Integration
Updates loan extension records and adjusts due dates automatically in KeyStone.
Member Self-Service
Allows members to request and process Skip-a-Pay online anytime.
Authentication & Security
Requires validation to ensure legitimate requests.
Customizable Parameters
Set eligibility rules, processing fees, and notification preferences.
UI Script
Enable staff to leverage this feature without leaving the core.
Online Banking and Secure Portal
Enable members to access Skip-a-Pay through online banking or Secure Portal, perfect for indirect lending programs.
Simplify Loan Management & Support Your Members
With IMSI’s Skip-a-Pay, members can request loan payment deferments online, reducing friction while keeping your operations efficient. Automating Skip-a-Pay not only saves staff time but also enhances your credit union’s reputation as a flexible and member-friendly financial institution.
Schedule a Demo Today
to see how Skip-a-Pay can improve member experience and streamline operations.
