Since 2007, IMS Integration has provided industry-leading web-based technologies for credit unions nationwide.

We’ve combined our years of industry experience with our passion for serving our customers to offer a wide array of solutions that solve both the common and uncommon challenges credit unions face.

At IMSI, we understand that every credit union is unique, which is why we don’t offer a one-size-fits-all solution. Instead, we collaborate closely with our credit union customers to develop high-quality solutions that integrate seamlessly with their core systems.

Our solutions stand out from the canned solutions offered by our competitors because ours fully integrate with the core system.

Fully integrated solutions are effectively an extension of the core itself, reducing manual intervention by your credit union staff and increasing member satisfaction by providing online self-service solutions. This automation allows your team to focus on higher-value tasks while your members enjoy an intuitive and streamlined experience.

Our solutions can be customized to fit your credit union’s specific needs and reflect your brand’s unique look and feel.

This customization helps to ensure that your members have a consistent and seamless experience across all touchpoints.

We’re committed to providing our customers with the highest quality solutions and services.

We understand the importance of digital solutions in today’s credit union landscape and are here to help you optimize your credit union’s web-based solutions.

Contact us today and let us know how we can help you achieve your credit union’s goals.

Credit Union Solutions

We don’t want to be your average vendor. At IMS Integration, we believe in standing out from the crowd by providing exceptional service, dedicated support, and innovative solutions to our credit union partners.

At IMSI, we prioritize the needs of our credit union customers and build software and digital tools that solve real-life credit union struggles. We work closely with our customers to understand their challenges and develop solutions that address the most pervasive problems faced by the industry.

Our team of experts encourages credit union partners to bring their challenges directly to us. We collaborate with them to develop some of the industry’s most innovative solutions designed to deliver an outstanding user experience for their members.

As a smaller player in the industry, we strive to excel against larger competitors. Our success stems from the dedicated resources we provide for both customer support and technical support. Our customers don’t just receive a digital solution from us; they receive access to expert teams that help implement, optimize, and adjust the tools to create a great user experience for their members.

At IMS Integration, we believe that innovation grows through collaboration.

To foster open communication and trust, we have a dedicated customer relations team available to assist our customers with their every need. We work closely with our customers to ensure that their solutions remain up to date in this increasingly optimized landscape.

Our commitment to service is further demonstrated through our complimentary annual workflow review, a service not offered by our competitors.

During this review, we analyze your credit union’s data and make recommendations on how to improve your workflow. For example, we may identify pain points where members are getting stuck within account opening applications and recommend ways to improve the workflow to increase application completion and, ultimately, member acquisition.

Our annual workflow review is also an opportunity to discuss design trends, technology updates, new integrations, and more. We believe in taking the time to understand our customers’ needs and we are committed to providing the perfect solution for credit unions and their members.

Corelation Solutions

Our expertise in developing innovative solutions has enabled us to become a leading provider of web-based technologies in the credit union industry.

Our partnership with Corelation has been a key factor in our innovation and success in the credit union industry. We have proudly been at the forefront of integrating innovative solutions with the KeyStone Core since 2013.

As one of Corelation’s Preferred Partners, our commitment to developing complementary products has been instrumental in enhancing the KeyStone Core and improving the customer experience. As a result, IMSI has become a trusted partner for credit unions that use the KeyStone Core, serving a majority of Corelation’s customers with their premium web-based solutions.

The profound partnership between IMSI and Corelation has allowed both companies to leverage each other’s strengths and expertise. By collaborating closely, created innovative solutions that address the unique needs of credit unions. This partnership driven innovation and helped both companies stay ahead of the curve in the rapidly evolving credit union industry.

Symitar Solutions

Our expertise in developing innovative solutions has enabled us to become a leading provider of web-based technologies in the credit union industry.

Our partnership with Symitar Episys has been a large part of our success, and we have been proud to offer our Trial Balance, Courtesy Pay+, and Make-a-Statement solutions on the Episys Core since 2007.

With a deep understanding of the unique challenges that credit unions face, we collaborate closely with our customers to develop high-quality solutions that integrate seamlessly with their core systems. As a result, we are now proud to offer Symitar Episys customers robust and customizable Online Account Opening, Loan Pay & Deposit, and Skip-a-Pay solutions.

As we continue to expand our offerings on the Episys Core, we remain dedicated to delivering the highest quality software solutions that help credit unions optimize their digital presence and improve member satisfaction.