Online Account Opening

First Impressions Matter

We understand the importance of providing comprehensive onboarding services to your members through digital means. In today’s fast-paced world, where technology is ever-evolving, offering convenient and reliable online banking solutions is crucial. According to recent statistics, more than two-thirds of all financial institution members use online banking, and nearly 50% use mobile banking tools. These numbers increase yearly as we continue to adopt more tech-forward solutions to everyday problems and activities.

One of the most significant hurdles to this process is account opening. Over 10 million new banking accounts are opened every year via digital methods, and many credit unions are still lacking when it comes to offering comprehensive onboarding services through digital means. This reduces the effectiveness of your online presence, marketing, and member acquisition efforts.

At IMSI, we understand that the member onboarding experience can make or break our member acquisition efforts.

Members expect a quick, intuitive, and easy-to-navigate process, so we focus on delivering an exceptional account opening experience anywhere, at any time, on any device.

We strive to work smarter, not harder, which is why we offer an Online Account Opening solution that fully integrates with the KeyStone core.

This integration allows for automated account decisioning and instant account opening. In addition, new account records and share account products are automatically written to your core, saving you time and effort.

Our goal is to provide your members with a seamless online banking experience that simplifies their financial life.

Offering comprehensive onboarding services through digital means is the best way to achieve this. Our team is dedicated to helping you succeed and grow your member base through exceptional member experiences. Join us today and experience the convenience of online banking.

Benefits of Online Account Opening:

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Increase member acquisition
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Lower barriers to entry for prospects
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Expedite onboarding
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Cut operating costs
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Deliver a top-tier member experience

Online Account Opening Features:

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Allow prospective members to save and continue where they left off at a later time without losing their data.
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Pre-fill application forms with information captured from uploaded identification documents.
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Seamlessly integrate with any third-party vendor with an API.
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Prevent fraudulent activity with eligibility verification, geolocation, IDV verification, and more.
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Simple and secure eSignature and document upload integration
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Initial account funding from external sources through ACH, EFT, and PayPal.
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Includes member onboarding activities: program enrollment into ATM card, online banking, overdraft protection, eStatements, eAlerts, eNewsletter, and more.
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Customize your workflow to reflect your credit union branding.

Seamless and member-forward

Creating a seamless and member-forward onboarding experience with Online Account Opening is a great way to reach more prospective members and increase accessibility to your credit union services.