by Devon Wilson | Feb 4, 2025 | Credit Union Solutions, Member Service Representatives, Web Loan Applications
For credit unions, converting loan applications into approvals efficiently is crucial for both member satisfaction and portfolio growth. Traditional loan processes often create friction points that can lead to abandoned applications and missed opportunities....
by Devon Wilson | Jan 27, 2025 | Credit Union Solutions, Leadership, Member Service Representatives, Skip A Pay
Financial pressure affects more than just bank accounts—it impacts mental health, work performance, and family relationships. When members face unexpected expenses or temporary setbacks, the ability to skip a loan payment can provide crucial breathing room....
by Devon Wilson | Jan 20, 2025 | Credit Union Solutions, Member Service Representatives, Security, Web Loan Applications
For credit union members, having a card declined while traveling can turn a dream vacation into a stressful ordeal. Such disruptions often occur at the worst possible moments – during international business meetings, family vacations, or emergency travel....
by Devon Wilson | Jan 13, 2025 | Credit Union Solutions, Leadership, Member Service Representatives
When credit union staff need to verify specific transactions or resolve member inquiries, searching through extensive trial balance reports can create significant operational bottlenecks. IMS Integration’s Trial Balance+ transforms this essential function...
by Devon Wilson | Dec 17, 2024 | Community Outreach for CUs, Credit Union Solutions, Merchant Lending Portal
As a credit union, partnering with local merchants can be a powerful way to expand your lending portfolio and support the businesses in your community. IMS Integration’s Merchant Lending Portal provides a streamlined and efficient way to manage these...
