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The Environmental Impact of Digital Statements: Make-A-Statement’s Role in Sustainability

The Environmental Impact of Digital Statements: Make-A-Statement’s Role in Sustainability

by Devon Wilson | Mar 18, 2025 | Credit Union Solutions, eNotices, Marketing

  As credit unions strive to reduce their environmental footprint and promote sustainable practices, the shift towards digital statements has emerged as a powerful tool for change. By encouraging members to opt for electronic statements, credit unions can...
The Environmental Impact of Digital Statements: Make-A-Statement’s Role in Sustainability

Bridging the Digital Divide: Adapting Online Services for Older Credit Union Members

by Devon Wilson | Mar 11, 2025 | Credit Union Solutions, Leadership, Member Service Representatives

  As credit unions increasingly shift towards digital services, it’s crucial to ensure that all members, regardless of age or technological proficiency, can access and benefit from these offerings. Older members, in particular, may face unique challenges...
The Environmental Impact of Digital Statements: Make-A-Statement’s Role in Sustainability

Streamlining Back-Office Operations: Creative Uses for Infuzion

by Devon Wilson | Feb 18, 2025 | Credit Union Solutions, Leadership, Member Service Representatives

  For credit unions using the KeyStone core, maximizing operational efficiency often requires sophisticated tools for managing complex back-office functions. IMSI’s Infuzion solution transforms routine tasks into streamlined processes without requiring...
Using Make-A-Statement Data to Drive Member Engagement

Using Make-A-Statement Data to Drive Member Engagement

by Devon Wilson | Feb 11, 2025 | Credit Union Solutions, Marketing, Member Service Representatives

  Electronic statement delivery represents more than just a routine operational task – it’s an opportunity to understand and enhance member engagement. IMSI’s Make-A-Statement solution not only streamlines document management but also provides...
Converting Loan Applications to Approvals: Best Practices with Web Loan Applications

Converting Loan Applications to Approvals: Best Practices with Web Loan Applications

by Devon Wilson | Feb 4, 2025 | Credit Union Solutions, Member Service Representatives, Web Loan Applications

  For credit unions, converting loan applications into approvals efficiently is crucial for both member satisfaction and portfolio growth. Traditional loan processes often create friction points that can lead to abandoned applications and missed opportunities....
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