by Devon Wilson | Oct 18, 2021 | Marketing
Retention and loyalty are the main foundation of any customer- or member-based business. And credit unions are no different. And lately, reputation and online presence are determining factors in the loyalty conversation. Here are some tips for boosting member...
by Devon Wilson | Sep 27, 2021 | Marketing
Part of knowing how to create a successful business continuity plan for credit union member retention comes from the knowledge that we gain from studying what makes your members choose to leave your financial institution for another. So here are some common...
by Devon Wilson | Aug 23, 2021 | Credit Union Solutions
Credit unions are unique in that their business model is half bank, half non-profit. Sometimes, the best marketing angle is the most direct one. Here is a list of ways credit unions support members. Best Financial Rates and Opportunities Credit unions as...
by Devon Wilson | Jun 28, 2021 | Marketing
Acquiring a new credit union member typically costs between $400 and $700, according to CU 2.0. Depending on different estimates, it takes about 2 years for a banking customer to generate enough revenue for your financial institution to cover that initial cost....
by Devon Wilson | May 24, 2021 | Credit Union Solutions
Mobile banking, a feature that’s been around for years, has suddenly become a primary means for credit union members to carry out as much of their financial activity as possible. Let’s take a look at how mobile banking is succeeding – and the areas that need...
