by Devon Wilson | Jul 9, 2024 | Credit Union Solutions, Online Account Opening
The first impression you make on your new members can set the tone for a lasting relationship. Member onboarding is a crucial phase where credit unions can showcase their commitment to providing exceptional service. An optimized onboarding process not only...
by Devon Wilson | Jun 18, 2024 | Leadership, Marketing, Skip A Pay
In the fast-paced and ever-changing financial landscape, credit unions are constantly seeking innovative ways to attract and retain members. While competitive rates and diverse products are important, financial flexibility has emerged as a key differentiator for...
by Devon Wilson | Jun 4, 2024 | Leadership, Marketing, Member Service Representatives
In today’s interconnected world, travel has become a regular part of life for many. Whether it’s a weekend getaway or an international adventure, your credit union members are likely to embark on journeys that take them far from home. While travel opens up...
by Devon Wilson | May 21, 2024 | Community Outreach for CUs, Credit Union Solutions, Marketing
Financial literacy is a critical skill often overlooked in education systems, yet essential for effective personal financial management. With only 57% of American adults considered financially literate according to a new study from Zippia, credit unions are in a...
by Devon Wilson | May 7, 2024 | Credit Union Solutions, Marketing, Web Loan Applications
One of the consistent challenges of credit unions across the country is how to attract new members and enhance their deposit base. Given that boomers and Gen Xers, the two generations who own about 85% of U.S. small businesses, are likely already members, small...
