by Devon Wilson | Feb 13, 2023 | Credit Union Solutions
If you are a credit union leader or a member of a credit union board, chances are you’ve been to at least one board meeting and know how important it is for the board to have effective meetings. But how can you ensure that your board meetings are...
by Devon Wilson | Jan 9, 2023 | Credit Union Solutions
Happy 2023! Digital banking and open banking are big topics in the finance industry right now, and a lot of the innovations within them are spurred by the promise of better CX (customer experience). Optimizing member experience at your credit union will be a...
by Devon Wilson | Nov 7, 2022 | Credit Union Solutions
Credit unions are, in many ways, the antithesis of big bank operations. The goal of most credit unions is to integrate with the communities they operate in and help serve and educate their members in a bid to be more accessible than larger, corporate-feeling...
by Devon Wilson | Nov 1, 2022 | Credit Union Solutions
Autumn is a season of change and preparation. The holidays are right around the corner, the summer vacations are all long since passed, and it’s time to start thinking about the new year. For your credit union members, autumn banking trends can be cyclical –...
by Devon Wilson | Oct 10, 2022 | Credit Union Solutions
There are c-level positions that are popular over the decades like CEO, CFO, and COO – but there are also ones that evolve or even come and go as the market, economy, and workplace change. One great example of this is the CXO – right now, the Chief Experience...
by Devon Wilson | Sep 19, 2022 | Credit Union Solutions
We recently talked about how the Great Resignation is affecting credit unions, and though we’ve seen a slowdown in the number of people quitting as we move further into 2022, most predictions show we’re in for some more hard days before things go back to any...