by Devon Wilson | Sep 19, 2022 | Credit Union Solutions
We recently talked about how the Great Resignation is affecting credit unions, and though we’ve seen a slowdown in the number of people quitting as we move further into 2022, most predictions show we’re in for some more hard days before things go back to any...
by Devon Wilson | Nov 22, 2021 | Credit Union Solutions
Like last year, 2021’s holiday season is going to present some unique challenges, many of which are – at least in part – caused by the coronavirus pandemic. Labor shortages and supply chain disruptions are going to make for some challenging interactions, and...
by Devon Wilson | Apr 19, 2021 | Credit Union Solutions
“The strength of the team is each individual member. The strength of each member is the team.” –Phil Jackson Credit unions, like many businesses, are coming off one of the toughest years in modern history. To get through this and start moving forward with some...
by Devon Wilson | Dec 21, 2020 | Member Service Representatives
As a credit union leader, you spend a lot of time working on ways to improve the member experience. But what about the employee experience? Your employees have taken on the brunt of the chaos of 2020 alongside you and your leadership team in an effort to...