by Devon Wilson | Jul 3, 2020 | Credit Union Solutions
Courtesy Pay programs are a safety net for members’ checking accounts when funds are low and they don’t have sufficient funds to cover these transactions. Courtesy Pay is designed to give members peace of mind by providing coverage if they inadvertently...
by Devon Wilson | Apr 30, 2020 | Community Outreach for CUs, Credit Union Solutions
To protect the health of credit union members and workers, lobby areas and branches are now closed due to COVID-19. This means more of your members are relying on mobile and digital services for their banking needs. These services allow credit unions to remain...
by Devon Wilson | Apr 23, 2020 | Credit Union Solutions
Credit unions are playing a critical role in supporting its members and the community during the COVID-19 pandemic. In many ways, credit unions are financial first responders for workers, businesses, families and communities to help weather the crisis. Although...
by Devon Wilson | Jan 31, 2020 | Credit Union Solutions, Security
As we mentioned before, criminals are always creating new ways to break into financial institutions. More recently, cybercriminals have developed a new “long con”—the “Frankenstein” identity—where they make up an identity (rather than stealing another person’s)...
by Devon Wilson | Jan 29, 2020 | Credit Union Solutions, Marketing, Online Account Opening
Financial stressors often make their way into the credit union—job loss, car repairs, health issues, and other related, unexpected expenses can prompt potential members to submit applications. However, those desperate for a financial solution likely aren’t combing...
by Devon Wilson | Dec 30, 2019 | Credit Union Solutions, Marketing
Starting from the very beginning, credit union members should tap into an intuitive system that anticipates their needs and provides the solutions they want. It is now vital to distinguish between demographics when marketing to credit union customers. As younger...