by Devon Wilson | Sep 17, 2024 | Credit Union Solutions, Member Service Representatives
Effective member communication is essential for credit unions in today’s digital world. IMS Integration’s Workbox Messaging Center (WMC) is a powerful tool designed to streamline communication processes, enhance the member experience, and boost operational...
by Devon Wilson | Aug 13, 2024 | Credit Union Solutions, eNotices, Member Service Representatives
Managing account statements is a critical but often costly and time-consuming task for credit unions. IMS Integration’s Make A Statement solution offers a way to reduce costs and streamline the statement delivery process, making it easier for both credit unions...
by Devon Wilson | Aug 6, 2024 | Credit Union Solutions, Member Service Representatives
Handling finances can sometimes lead to unexpected overdrafts, causing frustration and financial stress for credit union members. IMS Integration’s Online Courtesy Pay+ solution offers a straightforward, user-friendly approach to overdraft protection, providing...
by Devon Wilson | Jul 23, 2024 | Credit Union Solutions, Member Service Representatives
Accuracy and efficiency are the lifeblood of financial operations in any credit union. However, the traditional methods of generating and managing trial balance reports often feel like navigating a labyrinth of data — time-consuming, error-prone, and simply...
by Devon Wilson | Jul 16, 2024 | Credit Union Solutions, Member Service Representatives
Maintaining accurate and up-to-date member information is crucial for credit unions. A member’s outdated phone number or email can lead to missed communications, frustrated members, and increased vulnerability to fraud. Picture a member trying to update...
by Devon Wilson | Jun 4, 2024 | Leadership, Marketing, Member Service Representatives
In today’s interconnected world, travel has become a regular part of life for many. Whether it’s a weekend getaway or an international adventure, your credit union members are likely to embark on journeys that take them far from home. While travel opens up...
