In today’s interconnected world, travel has become a regular part of life for many. Whether it’s a weekend getaway or an international adventure, your credit union members are likely to embark on journeys that take them far from home. While travel opens up a world of exciting possibilities, it also exposes individuals to a new set of risks, particularly when it comes to their finances. This is where Travel Notification can set your credit union apart from the competition.
The Perils of Travel: Navigating a Landscape of Fraud
Travelers are prime targets for fraudsters. Card skimming, ATM scams, pickpocketing, and online attacks can lead to devastating financial losses and a ruined vacation. Here are some of the most common scams travelers face:
- Card Skimming: Thieves install devices on ATMs and point-of-sale terminals to steal card information, which they then use to make unauthorized purchases.
- Phishing Scams: Fraudsters send deceptive emails or create fake websites to trick travelers into revealing their personal and financial information.
- Wi-Fi Eavesdropping: Hackers can intercept data transmitted over unsecured public Wi-Fi networks, gaining access to sensitive information.
- Distraction Theft: Pickpockets and thieves often target tourists in crowded areas, using distraction techniques to steal wallets, purses, and other valuables.
The emotional toll of these crimes is equally significant, leaving members feeling vulnerable and stressed. When your members’ cards are declined due to security measures, it can lead to frustration and inconvenience, especially when they’re far from home.
Travel Notification: Proactive Protection for Your Members
Travel Notification is a proactive solution that empowers your credit union to protect members from the risks associated with travel. By simply notifying your institution of their travel plans through your online banking platform, members ensure that their card usage isn’t disrupted due to security flags on out-of-area transactions.
How IMS Integration’s Travel Notification Empowers Your Credit Union:
- Seamless Corelation Integration: Our Travel Notification solution seamlessly integrates with the Corelation core system, ensuring real-time updates of member travel plans and card usage. This eliminates the need for manual updates and reduces the risk of errors.
- Person-Centric Solution: The solution is designed to manage cards across multiple accounts, giving members a centralized way to update their travel information for all their cards.
- Customizable: Your credit union has the flexibility to manage a database of international travel destinations and associated restrictions, ensuring that your fraud prevention measures are tailored to your members’ needs.
- Improved Member Experience: By proactively addressing potential card issues before they arise, Travel Notification improves the overall member experience and reduces the need for costly customer service calls.
Building Trust, One Trip at a Time
Travel notification is more than just a security feature; it’s a testament to your credit union’s commitment to member well-being. In an era where consumers have countless options for financial services, personalized attention is paramount. By offering proactive protection and clear communication, you foster a deeper sense of trust. Members know you’re looking out for them, not just their money. This trust translates into increased loyalty, referrals, and long-term engagement with your credit union.
A Competitive Advantage for Your CU with Travel Notification
In a crowded financial market, differentiation is key. Travel notification is a value-added service that not only attracts new members but also deepens relationships with existing ones. By demonstrating that you understand the unique needs of travelers and proactively address their concerns, you position your credit union as a trusted partner that goes above and beyond to ensure their financial security. This can be a significant differentiator when members are choosing a financial institution.
Invest in your members’ peace of mind and your credit union’s success. With IMS Integration’s Travel Notification, you’ll empower your members to travel confidently while safeguarding their financial future. It’s a smart business move that strengthens member relationships, reduces fraud losses, and solidifies your credit union’s reputation as a trusted financial partner.
It’s the perfect season to fortify your member experience. Contact IMS Integration today to learn more about our Travel Notification solution.
