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Streamline Member Communications with IMSI’s Workbox Messaging Center (WMC)

Streamline Member Communications with IMSI’s Workbox Messaging Center (WMC)

by Devon Wilson | Sep 17, 2024 | Credit Union Solutions, Member Service Representatives

Effective member communication is essential for credit unions in today’s digital world. IMS Integration’s Workbox Messaging Center (WMC) is a powerful tool designed to streamline communication processes, enhance the member experience, and boost operational...
Reduce Credit Union Costs and Simplify Processes with Statement Management

Reduce Credit Union Costs and Simplify Processes with Statement Management

by Devon Wilson | Aug 13, 2024 | Credit Union Solutions, eNotices, Member Service Representatives

  Managing account statements is a critical but often costly and time-consuming task for credit unions. IMS Integration’s Make A Statement solution offers a way to reduce costs and streamline the statement delivery process, making it easier for both credit unions...
Seamless Overdraft Protection: Simplify Member Experience with Online Courtesy Pay+

Seamless Overdraft Protection: Simplify Member Experience with Online Courtesy Pay+

by Devon Wilson | Aug 6, 2024 | Credit Union Solutions, Member Service Representatives

  Handling finances can sometimes lead to unexpected overdrafts, causing frustration and financial stress for credit union members. IMS Integration’s Online Courtesy Pay+ solution offers a straightforward, user-friendly approach to overdraft protection, providing...
Streamlining Financial Operations: The Power of Accessible Trial Balance Reports

Streamlining Financial Operations: The Power of Accessible Trial Balance Reports

by Devon Wilson | Jul 23, 2024 | Credit Union Solutions, Member Service Representatives

Accuracy and efficiency are the lifeblood of financial operations in any credit union. However, the traditional methods of generating and managing trial balance reports often feel like navigating a labyrinth of data — time-consuming, error-prone, and simply...
Optimizing Member Onboarding: The Critical First Steps to Member Satisfaction

Optimizing Member Onboarding: The Critical First Steps to Member Satisfaction

by Devon Wilson | Jul 9, 2024 | Credit Union Solutions, Online Account Opening

  The first impression you make on your new members can set the tone for a lasting relationship. Member onboarding is a crucial phase where credit unions can showcase their commitment to providing exceptional service. An optimized onboarding process not only...
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