4 Common Reasons Your Members Switch Banks

4 Common Reasons Your Members Switch Banks

  Part of knowing how to create a successful business continuity plan for credit union member retention comes from the knowledge that we gain from studying what makes your members choose to leave your financial institution for another. So here are some common...
Ways Credit Unions Support Members

Ways Credit Unions Support Members

  Credit unions are unique in that their business model is half bank, half non-profit. Sometimes, the best marketing angle is the most direct one. Here is a list of ways credit unions support members. Best Financial Rates and Opportunities Credit unions as...
Tips for Improving Credit Union Member Retention

Tips for Improving Credit Union Member Retention

  Acquiring a new credit union member typically costs between $400 and $700, according to CU 2.0. Depending on different estimates, it takes about 2 years for a banking customer to generate enough revenue for your financial institution to cover that initial cost....
Big Moves in Mobile Banking

Big Moves in Mobile Banking

  Mobile banking, a feature that’s been around for years, has suddenly become a primary means for credit union members to carry out as much of their financial activity as possible. Let’s take a look at how mobile banking is succeeding – and the areas that need...
Trends in Auto Lending

Trends in Auto Lending

  Today, credit unions are tasked with adapting older or outdated processes and services to a newer market. Add a pandemic to the mix, and you see a surge in online and mobile banking that will be hard to ignore from now on. And auto lending is no different. Here...