by Devon Wilson | Apr 23, 2020 | Credit Union Solutions
Credit unions are playing a critical role in supporting its members and the community during the COVID-19 pandemic. In many ways, credit unions are financial first responders for workers, businesses, families and communities to help weather the crisis. Although...
by Devon Wilson | Mar 17, 2020 | Marketing
You don’t want to lose your potential members before they even complete the application. Language, personalization, and targeted content all help draw your members toward your important services. You want to show that it will be easy to work with your credit union,...
by Devon Wilson | Mar 10, 2020 | Accessibility
Litigation is still developing around what should be considered ADA compliant on a website. Testing those developments in the credit union industry is complex, and many credit unions don’t take the time to truly focus on all the areas of ADA compliance on their...
by Devon Wilson | Jan 31, 2020 | Credit Union Solutions, Security
As we mentioned before, criminals are always creating new ways to break into financial institutions. More recently, cybercriminals have developed a new “long con”—the “Frankenstein” identity—where they make up an identity (rather than stealing another person’s)...
by Devon Wilson | Jan 29, 2020 | Credit Union Solutions, Marketing, Online Account Opening
Financial stressors often make their way into the credit union—job loss, car repairs, health issues, and other related, unexpected expenses can prompt potential members to submit applications. However, those desperate for a financial solution likely aren’t combing...