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Skip-A-Pay: The Member Retention Tool Your Credit Union Needs

Skip-A-Pay: The Member Retention Tool Your Credit Union Needs

by Devon Wilson | Jun 18, 2024 | Leadership, Marketing, Skip A Pay

In the fast-paced and ever-changing financial landscape, credit unions are constantly seeking innovative ways to attract and retain members. While competitive rates and diverse products are important, financial flexibility has emerged as a key differentiator for...
Safe Travels, Secure Finances: Travel Notification for Your Members

Safe Travels, Secure Finances: Travel Notification for Your Members

by Devon Wilson | Jun 4, 2024 | Leadership, Marketing, Member Service Representatives

In today’s interconnected world, travel has become a regular part of life for many. Whether it’s a weekend getaway or an international adventure, your credit union members are likely to embark on journeys that take them far from home. While travel opens up...
Relationship Banking: Empowering CU Members During Economic Uncertainty

Relationship Banking: Empowering CU Members During Economic Uncertainty

by Devon Wilson | Mar 21, 2024 | Leadership, Marketing, Member Service Representatives, Skip A Pay

As the economy faces increasing uncertainty, the importance of relationship banking cannot be overstated. In times of financial instability, customers seek reassurance and guidance from their primary financial institutions. Relationship banking, which focuses on...
2024 Industry Forecast: Expert Insights on the Future of Credit Unions

2024 Industry Forecast: Expert Insights on the Future of Credit Unions

by Devon Wilson | Feb 8, 2024 | Credit Union Solutions, Leadership, Marketing, Member Service Representatives

As we step into a new era of technological advancements and innovation, the financial industry, particularly credit unions, is poised for significant transformations. To gain insights, we turn to the predictions of fintech and credit union experts who have been...
Preventing Delinquencies: Credit Union Strategies & Small Business Resilience

Preventing Delinquencies: Credit Union Strategies & Small Business Resilience

by Devon Wilson | Jan 18, 2024 | Leadership, Marketing, Skip A Pay

In the current economic climate, small businesses are crucial, employing nearly half of the workforce. Yet, they face significant challenges, particularly in cash flow management, which can ripple through to credit union members, impacting their financial health. For...
The Role of Artificial Intelligence & Machine Learning in Credit Union Operations

The Role of Artificial Intelligence & Machine Learning in Credit Union Operations

by Devon Wilson | Jan 4, 2024 | Credit Union Solutions, Leadership, Marketing, Member Service Representatives

Artificial intelligence and machine learning are rapidly becoming integral tools and key credit union strategies. Their evolving nature and wider acceptance are key in tackling complex challenges, leading to substantial returns across various business aspects. At IMS...
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