Blog
Stay up-to-date with the latest developments in credit unions and how they can impact your financial future.
4 Common Reasons Your Members Switch Banks
Part of knowing how to create a successful business continuity plan for credit union member retention comes from the knowledge that we gain from studying what makes your members choose to leave your financial institution for another. So here are some common...
4 Takeaways from ‘Digital-First Banking Trends Report’
SilverCloud recently published the “Digital-First Banking Trends Report” (you can download the free report here). There is a ton of insightful information in the report, so we wanted to go through a few of the best takeaways, which include mobile banking,...
5 Benefits of Finance Automation
Finance automation technology can be scaled – it can be all-encompassing, or it can help your credit union increase the efficiency in some processes so your employees can spend more time serving your members. Let’s talk about the five benefits of financial...
Ways Credit Unions Support Members
Credit unions are unique in that their business model is half bank, half non-profit. Sometimes, the best marketing angle is the most direct one. Here is a list of ways credit unions support members. Best Financial Rates and Opportunities Credit unions as...
Credit Unions in a Post-COVID World
March 2020 changed the world. It changed the way we move through our homes, public spaces, and workplaces. It changed how we thought about what defines an office, and a home. And it defined the way we interacted with technology and money as well. So let’s take...
Credit Union Leadership & Innovation in 2021 and Beyond
Innovation is often seen through the lens of cutting-edge technology, but the cornerstone of anything innovative is the creativity to start or improve existing ideas and processes. And credit unions across the U.S. were able to grow their membership by 2.8%...
Tips for Improving Credit Union Member Retention
Acquiring a new credit union member typically costs between $400 and $700, according to CU 2.0. Depending on different estimates, it takes about 2 years for a banking customer to generate enough revenue for your financial institution to cover that initial cost....
Tips for Re-Evaluating Disaster Recovery Post-COVID
Disaster recovery planning is an essential part of every business. But what happens when a disaster strikes that is not only bigger than anything you ever needed to feasibly plan for? And what happens when the disaster is felt on a global scale? Let’s discuss...
Big Moves in Mobile Banking
Mobile banking, a feature that’s been around for years, has suddenly become a primary means for credit union members to carry out as much of their financial activity as possible. Let’s take a look at how mobile banking is succeeding – and the areas that need...
Trends in Auto Lending
Today, credit unions are tasked with adapting older or outdated processes and services to a newer market. Add a pandemic to the mix, and you see a surge in online and mobile banking that will be hard to ignore from now on. And auto lending is no different. Here...