by Devon Wilson | Nov 3, 2026 | Credit Union Solutions, Leadership
If you’re setting a 2027 technology budget, five integration projects deserve a line: online account opening that members finish, self-service for everyday requests, fraud checks at the point of application, back-office automation that ends re-keying, and digital...
by Devon Wilson | Oct 13, 2026 | Credit Union Solutions, Leadership
Jack Henry Connect 2026 runs October 19–21 in Kansas City, and Symitar credit unions will hear a lot of vendor pitches in three days. The questions that separate them are simple. Does the solution post to your Symitar core in real time? What does a member see when...
by Devon Wilson | Sep 12, 2026 | Credit Union Solutions, Online Account Opening
Digital account opening has changed the way credit unions attract and onboard new members. A prospective member no longer needs to visit a branch, wait for a representative, or complete a paper application. They can begin the process from a phone or computer, often at...
by Devon Wilson | Sep 3, 2026 | Credit Union Solutions, Online Account Opening, Web Loan Applications
A workflow can be working exactly as it was designed and still be ready for improvement.Credit union operations change throughout the year. Member expectations shift. Staff develop new habits around the tools they use every day. New products, policies, vendors, and...
by Devon Wilson | Apr 15, 2026 | Credit Union Solutions, Online Account Opening
More than two-thirds of financial institution members use online banking today, and nearly half rely on mobile banking tools. That adoption rate keeps rising, and credit unions have invested in digital channels to keep pace. But a digital front end doesn’t...
