by Devon Wilson | Feb 6, 2023 | Community Outreach for CUs
As people become increasingly aware of the importance of financial literacy, credit unions have stepped up to the plate with community outreach efforts. Credit unions are unique because they are not-for-profit organizations. This allows them to focus on...
by Devon Wilson | Jan 16, 2023 | Marketing
So much has changed since the earliest days of the pandemic, in our lives and in the credit union industry. The rise of digital transformation, branch sharing, and so much more have shaped how your members interact with your credit union, as well as how your...
by Devon Wilson | Jan 9, 2023 | Credit Union Solutions
Happy 2023! Digital banking and open banking are big topics in the finance industry right now, and a lot of the innovations within them are spurred by the promise of better CX (customer experience). Optimizing member experience at your credit union will be a...
by Devon Wilson | Dec 12, 2022 | Online Account Opening
For several years, bank and credit union members and prospects have been asking their branches and their search engines “how to open a bank account online.” And with that, member onboarding has been shifting to more digital touchpoints and fewer staff-guided...
by Devon Wilson | Dec 5, 2022 | Marketing
Credit union marketing mistakes are easy to make. You have a monthly newsletter, and you recently added social media and other marketing channels like email promotions or app communication to your marketing mix. But things aren’t progressing the way you want –...
