Blog
Stay up-to-date with the latest developments in credit unions and how they can impact your financial future.
Driving Member Applications in the New Year
Financial stressors often make their way into the credit union—job loss, car repairs, health issues, and other related, unexpected expenses can prompt potential members to submit applications. However, those desperate for a financial solution likely aren’t combing...
How to Optimize the Member Experience
Starting from the very beginning, credit union members should tap into an intuitive system that anticipates their needs and provides the solutions they want. It is now vital to distinguish between demographics when marketing to credit union customers. As younger...
Credit Union Trends in 2020
Credit unions are preparing for an unpredictable new decade, which will begin on the brink of global friction, elections, trade wars, and economic instability. However, credit unions can still implement best practices to retain new members by providing an intuitive...
Cybersecurity and Credit Unions in 2020
Since 2016, the cost of cybercrime has increased by over 40 percent. As hackers and criminals develop more robust methods of breaching security, it’s certain that cybercrime is likely to only amplify in the future years. Data breach risks are at an all-time high in...
Managing the Generational Gap of Your Credit Union Members
When it comes to millennials and Gen Z, preferences for money management are changing. Where millennials and Generation Zers grew up with digital literacy and simple solutions to common problems, baby boomers and other older generations have a different approach to...
Five Steps to Improve Credit Union Onboarding Communications
If you’ve read our previous post on optimizing your credit union’s account opening and onboarding process, you’ll know that immediately after opening an account is the best time to reassure your new members that they made the right choice to trust your credit union....
Optimizing Your Credit Union’s Account Opening & Onboarding Process
Easier and faster account opening and onboarding should be a top priority for credit unions of all sizes. Many financial institutions are aggressively marketing their account opening process times of “five minutes or less” because of how attractive it is to potential...
Skip A Pay: How To Save Your Members’ Day (Part 2 of 2)
Have you read the first part of this series on how you can make the most out of Skip A Pay? Click here to read it! Here are 3 more ways you can take advantage of this program to benefit your members and your credit union: Educate members on the important points to...
Skip A Pay: Increase Member Loyalty & Customer Satisfaction (Part 1 of 2)
Did you know that Skip A Pay is one reason why many clients turn to credit unions for their lending needs? When members go through unexpected situations that lead to tight finances, knowing that their credit union allows them to skip a monthly loan payment if they...
Benefits Of eStatements For Credit Unions & Members
Why should credit unions adopt and promote eStatements? Who will benefit from persuading members to enroll? With this blog post, we will explore all the benefits of adopting eStatements for both credit unions and members, as well as how eStatements are implemented. ...