Blog
Stay up-to-date with the latest developments in credit unions and how they can impact your financial future.
Human Interface – Fintech with a Personal Touch
As more and more banking operations go digital, it’s easy to get caught up in the convenience and forget about the human aspect of doing business. And that human aspect, the connection to community and customer, is what sets credit unions apart from other...
2020’s Digital Push May Mean Future Security Risks
In 2020, credit unions prioritized service over expansion. But creating new digital solutions for members and employees was a whirlwind of uncertainty and this year, leaders will need to stay extra vigilant when it comes to credit union cybersecurity. Now, many...
Digital Lending and Other 2021 Trends
Your digital banking solutions are under scrutiny, your member expectations are higher than ever, and your credit union has just come out of one of the toughest years in modern history. Let’s discuss how you’ll get a leg up this year by looking at the top...
2020 In Review for Credit Unions
The pandemic and other disasters caused a lot of uncertainty for your members and employees this year. As 2020 comes to a close, it’s important for leaders to review what they’ve learned so they can prepare for 2021. Here are the top insights credit unions...
How to Improve Your Credit Union’s Employee Experience
As a credit union leader, you spend a lot of time working on ways to improve the member experience. But what about the employee experience? Your employees have taken on the brunt of the chaos of 2020 alongside you and your leadership team in an effort to...
Lending Trends and Loan Applications: What’s Next for CUs?
Online lending and loan application practices have been around for a while, but many credit unions have not implemented or improved these processes. While COVID-19 mandates and social distancing practices may have pushed the tide toward more online lending, there are...
It’s Time to Optimize Your Digital Member Experience
Historically, credit unions have been regarded as slow to innovate when it comes to new technology. But 2020 is no ordinary year, and credit unions are recognizing the power of this rapid change and its value as we move towards an ever-evolving and heavily digital...
4 Trends Credit Union Customers Will Come to Expect
Neither big banks nor credit unions were prepared for the panic and major strategy pivoting that took place this year. COVID-19 has shaken nearly every industry to its core – so let’s focus on credit union solutions that will spell success in the future. Identifying...
The Importance of Online Self-Service Forms
The shift to contactless consumer solutions has not just shown how quickly businesses can adapt. It has also shown how important it is to have wide-ranging, quality self-service options. Online banking, previously a word used to describe the ability to complete...
COVID-19 Cybersecurity For Credit Unions
The CARES (Coronavirus Aid, Relief, and Economic Security) Act has helped millions of Americans weather the COVID storm, but it has come with a downside. As more than $2 trillion made its way to businesses and individuals, cybercriminals saw an opportunity to...