Blog
Stay up-to-date with the latest developments in credit unions and how they can impact your financial future.
The Emergence of Cryptocurrency at Credit Unions
There’s big news in the cryptocurrency and credit union industries. In the last several months, new developments in policy have made it so that federally insured credit unions are now able to partner with other fintech and third-party companies to provide...
The Era of Overdraft Fees Is Ending
Banks and credit unions have been charging overdraft fees for decades. Recently, many financial institutions have scaled back or eradicated the practice entirely. And many more institutions are poised to do the same. Facing harsh criticism from generations of...
Moving to Conversational Banking
Digital transformation has been moving financial institutions from traditional banking models to online banking models and beyond. As member needs grow and change with the advancement of technology, the approach to customer service must evolve with it. Part of...
Exploring the Buy Now Pay Later Boom
We often talk about the differences between older and younger generations, and we can add another trend to the list of factors that divide them: the surge in buy now, pay later program participation among younger Millennials, and Gen Z. Let’s explore the BNPL...
Post-COVID Member Habits
It feels like no matter what, COVID-19 isn’t done with us. Schools, small businesses, healthcare providers, credit unions – we are all scrambling to find the best ways to keep our livelihoods intact and our families safe. And as such, this has affected how we...
Tips for Streamlining Credit Union Operations
As credit unions become successful, they grow in size and complexity. And streamlining credit union operations sometimes gets put on the back burner, especially when your leadership has other things to worry about – like a global pandemic. So let’s go through...
Kids and Credit Unions: Bolstering Engagement in Younger Generations
Parents are more uncertain than ever when it comes to figuring out the appropriate timelines for teaching and exposing their children to certain tools and learning opportunities. When do you get them their first phone? Their first bank account? In a world where...
Preparing Credit Union Employees for the Holiday Season
Like last year, 2021’s holiday season is going to present some unique challenges, many of which are – at least in part – caused by the coronavirus pandemic. Labor shortages and supply chain disruptions are going to make for some challenging interactions, and...
Web Development for Credit Unions
In an increasingly digital world, your credit union’s website is the new interactive business card, a source of income, and the main way by which prospective members will judge whether you are the right fit for their financial needs. So let’s talk about web...
Boost Member Loyalty for Your Credit Union
Retention and loyalty are the main foundation of any customer- or member-based business. And credit unions are no different. And lately, reputation and online presence are determining factors in the loyalty conversation. Here are some tips for boosting member...