Preventing Delinquencies: Credit Union Strategies & Small Business Resilience

Written by Devon Wilson

delinquencies

In the current economic climate, small businesses are crucial, employing nearly half of the workforce. Yet, they face significant challenges, particularly in cash flow management, which can ripple through to credit union members, impacting their financial health. For credit unions, this presents an opportunity to strengthen their commitment to members by adopting strategies to avert delinquencies and offer support in these unpredictable times. Explore credit union strategies and insights on small business resilience with the IMS Integration team:

Delinquencies: The Pressing Challenges for Small Businesses

Despite overall economic resilience, small businesses grapple with critical cash flow issues. Reports highlight severe impacts, like the inability of business owners to pay themselves or manage their bills, casting a shadow over their future. These issues are exacerbated by rising living costs, diminished COVID-relief funds, and escalating borrowing expenses, creating a potential crisis for credit union members connected to these businesses.

The National Credit Union Administration (NCUA) has voiced concerns over increasing delinquency rates within the credit union sector. Recent data shows a 31% rise in delinquency rates year-over-year, with credit card delinquencies and net charge-offs also on the rise. This trend poses a serious question: are credit union members, many of whom are small business owners or employees, facing heightened financial distress?

Credit Union Strategies from Disaster Relief

Credit unions have a history of proactive support during crises. Understanding the pressures on small businesses and their effect on individual members, credit unions can strategically address rising delinquencies through:

  1. Financial Counseling: Providing complimentary financial counseling can guide members, including small business owners, through uncertain economic climates. This expert advice helps them make well-informed financial decisions.
  2. Flexible Loan Terms: Similar to disaster relief efforts, credit unions could offer options like payment deferrals or loan restructuring to ease monthly burdens. Automating these options through online banking can offer timely support and prevent loan payment lapses.
  3. Hardship Loans: Offering short-term, low or no-interest loans can provide immediate relief, steering members away from high-interest debt and offering a crucial support line during tough times.
  4. Educational Workshops: Regular workshops on the broader economic context and risk mitigation can equip members with essential knowledge, empowering them to handle financial challenges more adeptly.
  5. Enhanced Communication Channels: Effective communication about available support is key. Utilizing online platforms and branch offices, alongside traditional methods, can keep members informed and engaged.

Credit unions must be creative in addressing the challenges presented by small businesses. This involves recognizing early signs of risk and understanding their origins, allowing credit unions to provide crucial support when members need it most. Proactive strategies, inspired by disaster relief efforts, can offer the necessary support in these uncertain times.

As small businesses and their employees face these challenges, credit unions have an excellent opportunity to reaffirm their commitment to their members. Implementing measures to prevent delinquencies and offering support during tough times can ensure the financial well-being of members and the overall health of the credit union.

A Path Forward with Skip A Pay and Merchant Lending Portal

In these complex times, small businesses face significant challenges that directly affect credit union members. To respond effectively, credit unions can utilize innovative solutions like Skip A Pay, a seamless integration compatible with Corelation and Symitar. This tool allows members to effortlessly skip loan payments, providing a crucial financial safety net. Additionally, the Merchant Lending Portal, designed for Corelation users, simplifies loan applications, ensuring efficient decision-making and communication.

These solutions are more than just tools; they represent concrete steps toward securing a more resilient financial future for our members. Let’s talk about how can embark on this journey together, dedicated to the financial well-being of those we serve. 

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